Returns & Exchanges

At Morrow Soft Goods, we want you to love your home essentials; if you are not completely satisfied, we accept returns on unused and unwashed items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original sustainable packaging to ensure they arrive back at our warehouse in pristine condition.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method, typically within 5 to 10 business days.